Hyperautomation is trend number one on Gartner’s list of Top 10 Strategic Technology Trends for 2020.
The term, Hyperautomation, coined by Gartner, brings together several components of process automation such as OCR, RPA, iPaaS, Machine Learning and AI and integrates these tools and technologies to amplify the ability to automate work and helps enterprises to capitalize on the automation tools that run their businesses.
Hyperautomation starts with robotic process automation (RPA) at its core. RPA software has helped business process owners to automate repetitive and entry-level tasks that earlier were done manually. With the early adopters of these tools, who initially experimented with Business Process Management Systems (BPMS) and business rules engines, seeing benefits of the efficiency brought to their standard processes, their desire to adopt these intelligent technologies is increasing.
By expanding the automation capability of RPA tools with OCR, artificial intelligence (AI), process mining, and analytics, these businesses are now starting to see how the capturing of visual data, text from unstructured documents, and applying prebuilt machine learning models to allow improvement for processes helps them get greater benefits from the RPA strategies.
To learn more about one of our major journeys in RPA and hyperautomation, take a look at our case study on a solution we designed and developed for a leading mall properties owner for a robust and fast receipt processing and invoice validation and data submission process for their rewards program.
As with all RPA journeys, the start step for hyperautomation begins with Process Discovery to understand the company’s existing processes to identify the steps that can be automated. UCS can work with your business process owners to gather information on the tasks that can be automated and then guide you from the basic process automation to cognitive automation with artificial intelligence skills and capabilities throughout by incorporating intelligence in the process automation.
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Get in touch with our team to learn more about our exciting new developments and how we might be able to assist you on your RPA journey.