Great customer service is one of the biggest assets a brand can have today. Messaging apps and channels are the easiest way to support this. Using WhatsApp for Business, organisations can extend their customer-centric conversations one a messaging app loved and trusted by customers across the world. It is not just WhatsApp that is disrupting […]
The evolution of mobile technology has literally made information available at our fingertips and has hence, eliminated the need for human assistance. With consumer expectations rising, a lot of banks are leveraging the power of AI and chatbots to reduce costs, improve efficiency and become tech-savvy. A recent study by Juniper revealed that chatbots in […]
Let’s talk about push notifications. They have always been a debated issue in the UX community. We can all agree we have a love/hate relation with them. We love when our phones buzz to let us know that our Zomato order is on its way but hate when we’re woken up in the middle of […]
Why automation? We live in an era where the need for automation is at an all-time high. It not only decreases the need for manpower but it also increases the efficiency and productivity levels. Automation plays a huge role in field sales as it automates the business tasks of sales, like order processing, information sharing, […]
Reson8 is a state-of-art digital engagement platform to get the most efficient results from your marketing activities. Reson8 is an omni-channel communication platform that integrates SMS, chatbots, E-mail to SMS, push notifications and proximity based Wi-Fi channels to create seamless customer journeys. Our well documented and comprehensive API helps you quickly build and launch your […]
SMS marketing is a very effective platform for communication with mobile users if used effectively by following the best practices. There are plenty of reasons for your business to consider implementing SMS marketing as a part of your overall digital communications strategy. There are some rules which are essential to execute a successful SMS marketing […]
In today’s enormously competitive and saturated market it is crucial to get your field marketing approach right. Now you may think what is field marketing? And why is it so important? Field marketing is a discipline under direct marketing. However, unlike traditional forms of marketing, field marketing is more customised and takes place on a […]
HLR is an abbreviation for Home Location Register and is a service that lets you verify that the numbers in your database are currently in use and able to receive messages. The main aim of companies around the world is to provide their customers with a personalized, seamless experience. Having an updated and well managed […]
In recent years, achieving sales targets for distribution and wholesale companies has become increasingly challenging. Large distributors and wholesalers are embarking on a new journey using Artificial Intelligence and Machine Learning to determine best possible scenarios to help their sales teams, using intelligent algorithms, to optimally sell, distribute, promote their products and achieve their sales […]
Leverage the power of SMS to communicate with your customers and provide them with a seamless, enhanced experience. Text messages have an open rate of 98%, with 90% of them being read within 3 seconds. Integrate Reson8 API with your existing software to send out automated alerts to customers of upcoming appointments and bookings. Customers […]
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